Last updated: 25 August 2026
If the product is not what you expected, you can request a refund within 7 days of purchase. You do not have to justify the request.
Refunds are processed by Hotmart, the merchant of record for this sale. Request it from your Hotmart account under your purchases, or write to contato.hub314@gmail.com and we will point you to the right place. The refund goes back to the payment method you used, on Hotmart's processing schedule.
When a refund is issued, access to the files and to future updates ends. That is the only consequence — there is no penalty and no questions asked.
Consumer law in your region may give you a longer withdrawal period for digital purchases. Where it does, that period applies instead of the 7 days above.
We would rather the product work for you than process a refund. If something is unclear or is not doing what you expected, write to us first — most of the time it is a question about how to prompt it, and that takes one reply to solve.